Website Privacy Policy

At Odyssey Specialist Group Pty Ltd (“we,” “us,” or “our”), we are committed to protecting the privacy of visitors to our website www.odysseysg.com.au. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. What Information We Collect

We may collect the following types of personal information through our website:

  • Contact Information: When you submit inquiries via contact forms, we collect information such as your name, email address, and phone number.
  • Usage Information: Non-personal data such as your IP address, browser type, device type, pages visited, and other usage data is collected via cookies and analytics tools.

2. How We Collect Information

We collect personal information through:

  • Contact Forms: When you voluntarily provide information to request our services or ask a question.
  • Cookies and Tracking Technologies: Our website uses cookies to track browsing patterns and gather aggregate data to improve site functionality.

3. How We Use Your Information

We use the information collected from the website for the following purposes:

  • Responding to Inquiries: To contact you regarding your inquiries or requests submitted through the website.
  • Improving Website Functionality: To understand how users interact with our site and enhance their experience.
  • Marketing and Updates: With your consent, to send you newsletters or marketing materials. You can opt-out at any time.

4. Cookies and Tracking

Our website uses cookies to improve your experience by:

  • Analysing User Behavior: Tracking how visitors navigate the site using tools like Google Analytics.
  • Optimizing Site Performance: Ensuring that the website loads correctly and efficiently.

You can control how cookies are used via your browser settings. Please note that disabling cookies may affect your ability to fully use our website.

5. Third-Party Services

We may use third-party service providers to help manage certain aspects of the website, such as:

  • Website Hosting Providers
  • Analytics Services (e.g., Google Analytics)These third parties may have access to your data only to perform tasks on our behalf and are required to maintain confidentiality.

6. Data Security

We take reasonable measures to protect the information collected via our website, including secure hosting environments and encryption where applicable. However, no method of transmission over the internet is completely secure.

7. Your Privacy Rights

You have the right to:

  • Access and correct personal information you’ve provided through the website.
  • Withdraw consent for marketing communications.
  • Request the removal of personal data collected via the website.

For any privacy-related requests, please contact us at:

8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

9. Contact Information

For any questions regarding this privacy policy or your personal information, please contact us at:

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